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PRIVACY POLICY

The policies below are applicable to Letchu Agency & Services Official Website.

 

Collection of Information
As a general policy, no personal information is automatically collected from visitors to the Letchu Agency & Services site, nor is so-called cookie technology used to collect personally identifying information by the sites.

This means that we will not know your name, your email address, or any other personally identifiable information just because you browse the Letchu Agency & Services web site unless you access the web site from a link in an email that we sent.

When we do need to collect personally identifiable information from you, we will ask you to voluntarily supply us with the information we need. For example, if you would like to subscribe to our magazine, we will ask you for information such as name, address, telephone number, email address and credit card number to process your subscription request. We may collect this information directly from you by telephone, fax, email, upon completion of an application or enrollment form, or through your use of our web site.

Letchu Agency & Services will only collect personally identifying information with prior notification of its users. Cases may include but are not limited to the following: (i) survey, contest or sweepstakes registration and (ii) subscription. In addition, information is collected in certain portions of sites in which guests specifically and knowingly provide such information along with content submissions, community postings (i.e., forums), suggestions, or reader service responses. Letchu Agency & Services may use such information for editorial and feedback purposes (to the extent that is explained when guests provide the information). In the event Letchu Agency & Services plans to post any such information on a site, guests are provided prior notification of such posting.

The types of personally identifiable information that we collect may include your name, company name, home, work and email addresses, telephone and fax numbers, credit card information, your month of birth, and information about your profession, such as the types and quantities of insurance you sell if you are an insurance agent and your agent/broker premium volume.

Letchu Agency & Services may also collect non-personally identifiable information about you, such as your use of our web site, communication preferences, Internet habits, aggregated data relative to your web site visits, and responses to promotional offers and surveys.

You may be offered the choice not to submit your personal information or to decide what communications you want to receive from us. However, doing so may cause certain transactions to become affected. For example, not providing a name will prevent the processing of subscription requests.

Use of Information
Letchu Agency & Services may disclose your information to others. If information is shared, we will limit the scope of information that is furnished to the amount necessary for the performance of the specific function. We may confirm personal information you provide us on applications and forms, with third parties, such as your bank, employer, government entities, credit agencies, and other businesses where you have an account or a credit card. Unless otherwise precluded by legal process, we require third parties to protect your personally identifiable information and abide by applicable privacy laws and regulations.

Use of Email
We will use your email address to send a subscription confirmation and, if necessary, might use the other information to contact you for help in processing the subscription. We will also use your email address to:

  • Notify you about special offers and promotions as described in this privacy statement;

  • Send you copies of your bills when you request them; and

  • Send you periodic satisfaction or market research surveys.


Consent
As part of our commitment to keep you informed, we may contact you via mail, email, telephone, or by other means to notify you of new Letchu Agency & Services products and services, or upcoming Letchu Agency & Services special offers, events, enhancements, or other relevant information that may be of interest to you. You may also receive mailings or other communications from carefully selected partners, such as our referral partners or our customer satisfaction surveyors. We may offer you the option to decline any or all of these communications by following the directions included in our emails or other communications, or by contacting Letchu Agency & Services directly.

In some cases your permission will be implied from the nature of the service requested or transaction undertaken. For example, Letchu Agency & Services may collect and use personally identifiable information that you volunteer, or behavioral data or information collected in the aggregate. In addition, your permission will be deemed given for communications from us that are necessary to fulfill transactions and services that you request.

In certain circumstances, we will seek your express permission when we collect information that is regarded under certain countries’ data privacy regulations to be sensitive in nature, such as racial or ethnic origin, marital status, or health conditions.
 

Access
To ensure that your personally identifiable information is accurate and up to date, we encourage you to contact us to update your information in the event your home, work or email address change, or you wish to add an additional method for us to communicate with you. Please note that in an effort to prevent the unauthorized disclosure of your personally identifiable information, you may be asked to provide proof of identity (or other authentication materials) together with the completed access request form. Access to personally identifiable information from non- Letchu Agency & Services subscribers cannot be provided by telephone.

Occasionally, information that you request to be removed will be retained in certain files for a period of time in order to properly resolve disputes or to troubleshoot problems. In addition, some types of information may be stored indefinitely on "back up" systems or within log files due to technical constraints, or financial or legal requirements. Therefore, you should not always expect that all of your personally identifiable information would be completely removed from our databases in response to your request for deactivation.

Security
Letchu Agency & Services recognizes the importance of information security, and is constantly reviewing and enhancing all technical, physical, and logical security rules and procedures. After information reaches Letchu Agency & Services, it is stored on a secure server that resides behind firewalls designed to block unauthorized access from outside of Letchu Agency & Services. All Letchu Agency & Services owned web sites and servers have security measures in place to help protect your personally identifiable information against loss, misuse, and alteration while under our control. Although "guaranteed security" does not exist either on or off the internet, we safeguard your information using both procedural and technical safeguards, including VeriSign Secure Server ID. The use of VeriSign’s services allows for the use of Secure Sockets Layer (SSL), an encryption method used to help protect your data from interception and hacking while in transit.
 

Links To Other Web Sites
In order to anticipate your needs Letchu Agency & Services provides links to other web sites for your convenience and information. Letchu Agency & Services is not responsible or liable for any content presented by or contained within any independent web site, including, but not limited to, any advertising claims or marketing practices. Please note that while Letchu Agency & Services will protect your information on Letchu Agency & Services owned and operated web sites, we cannot control and will not be responsible for the privacy policies of third party web sites, including web sites owned or controlled by independent franchisees or third party owners of companies that may use the name of an Letchu Agency & Services brand, or web sites not controlled or authorized by Letchu Agency & Services. Third party web sites that are accessed through links on our web site have separate privacy and data collection practices, and security measures. We have no responsibility or liability for the practices, policies and security measures implemented by third parties on their web sites. We encourage you to contact them to ask questions about their privacy practices, policies and security measures before disclosing any personally identifiable information. We recommend that you review the privacy statements and policies of linked web sites to understand how those web sites collect, use and store information.

Children
Letchu Agency & Services does not seek to obtain, nor does it wish to receive personally identifiable information directly from minors; however, we cannot always determine the age of persons who access and use our web site. If a minor (as defined by applicable law) provides us with his/her data without parental or guardian consent, we encourage the parent or guardian to contact us to have this information removed and to unsubscribe the minor from any future Letchu Agency & Services marketing communications.

Contact Us
If you have comments or questions regarding Letchu Agency & Services data privacy practices or this Online Privacy Statement or you would like to update your information, modify your communication preferences, or if you do not want to receive marketing communications from Letchu Agency & Services in the future, you can contact us at:
Telephone : +606 799 9959
Customer Service Hotline : +6010 287 8384
E-mail  : letchuagency@gmail.com


Updates
Letchu Agency & Services may amend this Online Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our customers, affiliates, strategic marketing partners, and service providers. Updated versions will be posted to our web site and date stamped so that you are always aware when the Online Privacy Statement was last updated.

By using this site, you signify your assent to the Letchu Agency & Services Official Website’s Privacy Policy.

Revised January 2016

 

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© 2016 by Letchu Agency & Services  ( NS 0006984-K )

Office hours

 

Monday - Saturday

8.30am - 5.30pm

Sunday and Public Holidays

CLOSED

Contact us for more information

 

No. 5795-A, Jalan TS 2/7G, Taman Semarak 2,
71800, Nilai, Negeri Sembilan.

Office Tel / Fax No. 06 799 9959

Customer Service Hotline No.010 287 8384

 

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